Service Scope
KareTribe provides practical, emotional, and coordination-based non-medical support. We do not provide diagnosis, medical treatment, nursing, physiotherapy, emergency medical care, physical caregiving, housekeeping, cooking, or cleaning.
Subscription Plans
Subscription plans are designed for one primary beneficiary. Unused support hours do not carry forward to the next month, and plan availability depends on location, timing, support need, and team availability.
Actual Expenses
Travel, parking, tolls, tickets, medicines, food, and third-party expenses are charged at actuals unless separately confirmed in writing.
Request Handling
Every request is reviewed for location, timing, need, instructions, comfort level, and availability before a support professional is assigned.
User Responsibilities
Users should share accurate information, clear instructions, and emergency contact details where relevant.
Safety and Conduct
KareTribe expects respectful conduct from users, families, support professionals, and team members.
Urgent Coordination Support
In medical emergencies, users should contact emergency medical services immediately. KareTribe may help coordinate with family members, hospitals, ambulance services, and local contacts, but does not provide emergency medical care.
Future Updates
These terms may evolve as KareTribe adds booking flows, user accounts, admin tools, and service tracking.